Blogs > Life, I wrote.

Life Editor Ivan Lajara talks about living in the Hudson Valley, language, the Web, cats and even politics. But he shouldn't.

Saturday, April 19, 2014

Lessons from a social media fail


Earlier today, the Freeman posted a question on its Facebook page that was in poor taste.
I know.

So the post was criticized. The editor who posted it (who is very sorry about this, by the way) apologized in the post. But we took the whole thing down to prevent it from offending more people, as it was being shared as well. And we apologized in a new post.
Normally, we're not inclined to erase posts because doing so can give the impression that one is trying to hide from a mistake. But this is a case in which the gains from being transparent by leaving it were outweighed by the offense.
It is in the interests of transparency and to share some lessons that I'm posting this.

So, if you mess up:
* Take the post down to prevent it from spreading further and doing more damage.
* Quickly acknowledge your mistake and apologize in a new post.
* Don't rationalize. Don't bury the lede. When you mess up, say so.
* Check your other networks and trace those shares (and screengrab tweets) and apologize directly.
* Don't engage on negative back and forth. It's your mistake. Own it.
* And move on.


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Thursday, April 17, 2014

#throughglass


Posted From Glass

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Wednesday, April 16, 2014

DFM chat on mobile tools for journalists


Tout, obvs.
Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat at noon, Eastern Time.

Today we are talking (and crowdsourcing!) about mobile tools for journalists —other than Twitter and Facebook— that can help in reporting. Which ones are essential? Which ones are fun? Which could be used that haven't been used? Are there ones that are simply gimmicky and don't really contribute to the story? Bring your toolkit and your #realtalk.

You can check out past chats over here. If you use Tweetchat you don't have to type the hashtag.

If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.

Results from the form are live after the jump.

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Saturday, April 12, 2014

#throughglass


Posted From Glass

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#throughglass


Posted From Glass

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Friday, April 11, 2014

#throughglass


Posted From Glass

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Thursday, April 10, 2014

Facebook for small newsrooms


Do you manage a Facebook page for a local media organization? Is your page reach down" (SPOILER: Yes, it is) What can you do about it from an organizational way?

We're leading a workshop at 3 p.m. ET on managing a news organization Facebook page in order to increase reach when having limited resources and time. You can use the container below if you have any questions or use #DFMchat on twitter to post questions or comments.

Previously: DFM chat on Facebook page engagement
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Wednesday, April 9, 2014

DFM chat on a journalist's essential skills and tools

Editor's toolkits may vary.
Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat at noon, Eastern Time.

Today we are talking about the essential skills and tools a reporter should have. The answer, obviously, will depend on what kind of reporter we are talking about (war reporters and feature reporters have different considerations to take into account, for instance). But we'll talk about the necessary requirements. Should reporters know HTML? Code? Final Cut? Should they try to master all or focus on a specific discipline? Bring your tools and #realtalk.

You can check out past chats over here. If you use Tweetchat you don't have to type the hashtag.

If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.

Read more »

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#throughglass


Posted From Glass

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Thursday, April 3, 2014

#throughglass


Posted From Glass

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Wednesday, March 26, 2014

DFM chat on the use of images and news pictures in social media

A Google Glass motion image composite from a recent parade.
Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat at noon, Eastern Time.

Today we are talking about the use of news images in social media. Should photographers post their news photos to those platforms? (SPOILER: Yes. But how?) What are the pros and cons of posting copyrighted photos to Twitter or Facebook? How can news orgs use Instagram or other platforms for images?  What platforms are out there that journalists can use?

You can check out past chats over here. If you use Tweetchat you don't have to type the hashtag.

If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.

Read more »

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Wednesday, March 19, 2014

DFM chat on publishing tweets


Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat at noon, Eastern Time.

Today we are talking about publishing tweets. Yes, they're public and the terms of service allow anyone to publish them (with embeds, for instance). BUT! Should you do it just because you can?
Publishing tweets augments the audience of a Twitter user. When is it proper to shine a light and publish a tweet? Are there circumstances where it is NOT OK to publish tweets? Do you notify Twitter users before  when you publish their tweets (say, when you Storify them)? Before or after?

Obviously, all your #dfmchat tweets will be published and archived, because irony.

You can check out past chats over here. If you use Tweetchat you don't have to type the hashtag.

If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.

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Thursday, March 6, 2014

This is what happens when you are the Prime Minister of the U.K. and post posed photos on Twitter

Wednesday, March 5, 2014

About those glassholes

DFM chat on aggregation

Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat at noon, Eastern Time.

Today we're talking about aggregation: How to do it properly (and ethically); how to address concerns over veracity. Since we've already tackled the philosophical issues involved with it, today we are focusing on the practical. HOW. Yes, #realtalk will be part of it.

You can check out past chats over here. If you use Tweetchat you don't have to type the hashtag.

If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.
Read more »

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Wednesday, February 26, 2014

DFM chat on breaking news ethics

Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat at noon, Eastern Time.

Today we're talking about ethical concerns during breaking news situations. Should you tweet from the police scanner? (I MEAN, NO. C'MON); So how do properly live-tweet curate and aggregate an event if you're not there? What are the necessary verification steps? How do you correct mistakes? How do you go about rumors? As always, there will be #realtalk.

You can check out past chats over here. If you use Tweetchat you don't have to type the hashtag.

If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.

Read more »

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Monday, February 24, 2014

Hudson Valley Collections

Estimated cost of Kingston sinkhole

Wednesday, February 19, 2014

DFM chat on metrics in journalism

Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat at noon, Eastern Time.

Today we're revisiting metrics beyond unique visitors and page views. What are the real metrics that matter? Why? How do you measure that? What can journalists do with this data? As always, there will be #realtalk.

You can check out past chats over here. If you use Tweetchat you don't have to type the hashtag.

If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.
Read more »

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Wednesday, February 12, 2014

DFM chat on developing digital workflows and changing newsrooms' culture

Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat at noon, Eastern Time.

Today we're talking about Project Unbolt! WHAT? Exactly! Basically, how can newsrooms develop true digital workflows and foster a culture that's truly digital. If you think this is all CRAZY TALK, this chat's for you. We'll try to address concerns, troubleshoot problems and even share a few tips to save you time. Bring your #realtalk.

You can check out past chats over here. If you use Tweetchat you don't have to type the hashtag.

If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.

Read more »

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