DFM chat on how to deal with a social media fail
Example of a brand using a trending topic without understanding the context #Advertising #SocialMedia #WhyIStayed pic.twitter.com/iTSmfaT6Xv
— Scott Paul (@scottatslee) September 9, 2014
Journalists, members of Digital First Media and pretty much everyone else who wants to - are going to be taking part on the weekly Twitter chat Wednesday at noon, Eastern Time.
Today we are talking about how to deal with a social media FAIL. It happens! How do you react when you mess up on Twitter, either as an individual journalist or with your news account? How do you respond when people are piling up on you on Facebook, be it for typos, miscommunication or perceived insensitivity? What do you do if you post something that ends up being a hoax? How do you deal with provocations? Bring your lessons and your #realtalk.
The feed is posted below. You can also check out past chats over here.
If you want to chime in, post a comment in the container or a tweet with the hashtag "#dfmchat" so it can automatically appear below.