DFM chat on how to improve the quality of comments
Today we're revisiting how to improve the quality of comments. Most commenting platforms — Disqus, Livefyre, Facebook — are already chosen by news organizations. What we're trying to do here is to find ways to improve the quality of the comments on those platforms, whatever they are. Should reporters participate in story comments? How should journalists reply to antagonistic queries? How do you deal with Twitter mobs? What about trolls?
You can also check out past chats over here. Note that if you use Tweetchat you don't have to type the hashtag.
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